{"product_id":"7862255354030","title":"Responses to Your Feedback and Requests in the Suggestion Box Vol. 1","description":"\u003cmeta charset=\"utf-8\"\u003e\n\u003cp data-mce-fragment=\"1\" class=\"product__title h0 lh-lg mb-4 mb-md-5\"\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003eThank you very much for your numerous comments and requests submitted through the Suggestion Box Revitalization Campaign.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cspan\u003eWe are pleased to publish our responses to the comments and requests we received.\u003c\/span\u003e \u003cbr\u003e\u003cspan\u003eThe following are some of the comments we received. We are currently considering improvements for other suggestions as well.\u003c\/span\u003e\n\u003cp\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 data-mce-fragment=\"1\" class=\"product__title h0 lh-lg mb-4 mb-md-5\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eReceived Comments and Requests and Our Responses\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0590\/6192\/8110\/files\/6_b74e7285-3509-4885-801f-89a0d76c3b72_480x480.png?v=1669182909\" alt=\"\" data-mce-style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-mce-fragment=\"1\"\u003e【Regarding Common Areas】\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・The delivery lockers are often full, making it difficult to receive packages.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eIf you select \"leave at door\" when placing an online order, it is possible for your package to be delivered to your room. Please consider using this option.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・We would like more prominent notification that smoking on balconies is prohibited.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eSmoking on balconies is prohibited. Please be considerate of other residents.\u003c\/p\u003e\n\u003cp\u003e  \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Please address rooms that leave trash in common areas.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eLeaving trash, even temporarily, in common areas including hallways, causes inconvenience to other residents, so please refrain from doing so.\u003c\/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-mce-fragment=\"1\"\u003e【Regarding the Hot Spring Facility】\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Please extend the hot spring closing time.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eOur facility's concierge routinely checks to ensure that no guests who are feeling unwell remain in the hot spring when their duties end. For this reason, the hot spring operating hours are set based on the concierge's working hours. We considered extending the hot spring operating hours based on your feedback, but due to operational reasons, we regret that we are unable to do so. We apologize for the inconvenience and ask for your understanding for the safe and secure living of all residents.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Regarding hot spring buckets and chairs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe have received your feedback regarding the hot spring buckets and chairs, and we are currently in the process of replacing them. Please wait for a while until the new items are introduced.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-mce-fragment=\"1\"\u003e【Regarding Reception and Wi-Fi】\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Cell phone reception is poor.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe building owner has contacted mobile carriers about improving reception, but if residents also contact their mobile carriers regarding poor reception, it will further encourage improvement.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Indoor Wi-Fi is weak.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eA malfunction of the indoor Wi-Fi equipment is possible. Please consult with the concierge. A staff member will investigate.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Wi-Fi in the entrance, relaxation room, and fitness center is weak.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe have updated to a higher-sensitivity Wi-Fi router. Please check the situation.\u003c\/p\u003e\n\u003cp\u003e  \u003c\/p\u003e\n\u003ch3\u003e\n\n\u003cspan data-mce-fragment=\"1\"\u003e【Other Requests】\u003c\/span\u003e \u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・We would like a new golf driving range.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe have considered this before, but there is no suitable location within the facility. There is a GOLFLINKS NAGOYA Sasashima Live branch at Market Square Sasashima. It seems they also have the latest simulators, so please consider utilizing that facility.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Please allow same-day check-in for guests.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThere is a constraint that we need to arrange for linen suppliers after receiving a reservation, so same-day check-in is not possible. We would like to continue the current operating procedure.\u003c\/p\u003e\n\u003cp\u003e  \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\" data-mce-style=\"text-decoration: underline;\"\u003e・Please increase the number of rental bicycles (Cariteco bikes).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe are in discussions with the service provider.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"EaSyGo","offers":[{"title":"Default Title","offer_id":43572862320814,"sku":"","price":0.0,"currency_code":"JPY","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0590\/6192\/8110\/products\/5_e90fbf70-958b-46ee-a4e5-3d25cb07bdb0.png?v=1675416005","url":"https:\/\/royal-parks-er-sasashima.easygo.eco\/en\/products\/7862255354030","provider":"ロイヤルパークスERささしま コミュニティポータル","version":"1.0","type":"link"}